We at Hemantika Tech Solution Private Limited (“the Company/Hemantika Tech Solution/HTSPL/We/Us/ PayNav”) are committed to protecting the privacy and security of your personal information. Your privacy is important to us and maintaining your trust is paramount.
This Privacy Policy explains how we collect, use, process and disclose information about you. By using our website/app and affiliated services, you consent to the terms of our privacy policy (“Privacy Policy”) in addition to our Terms of Use. We encourage you to read this Privacy Policy regarding the collection, use, and disclosure of your information from time to time to keep yourself updated with the changes & updated that we make to this Policy.
This Privacy Policy describes our privacy practices for all websites, products and services that are linked to it. However, this policy does not apply to those affiliates and partners that have their own privacy policy. In such situations, we recommend that you read the privacy policy on the applicable site. Any capitalised terms not defined hereunder shall hold the same definition as provided under the Terms of Use.
The following information is collected by or on behalf of PayNav
When you start using the App Services, we ask you to provide certain information as part of the registration process, and in the course of your interface with the App. We will collect this information through various means and in various places through the App Services, including account registration forms, contact us forms, or when you otherwise interact with including at customer support.
At the time of registration, and to legally comply with certain features of our app we take following personal information.
Name (First Name, Last Name),Mobile Number,Qualification,Email ID,Job type,Date of Birth,Gender,PAN Card
Pursuant to the services consumed by You from time to time, we may seek additional information including address, payment or banking information, UPI ID details and any other governmental identification numbers or documents. You may choose to provide such information if you choose to use these services provided by the App.
We collect information relating to your use of our website/app through the use of various technologies. This includes transaction details related to your use of our services including the type of services you requested, the payment method and amount and other related transactional and financial information. Further, depending on the rewards claimed by you we also collect the order details, delivery information etc. Further, when you visit our website/app, we may log certain information such as your IP address, browser type, mobile operating system, manufacturer and model of your mobile device, geolocation, preferred language, access time, and time spent. We will also collect information about the pages you view within our sites and other actions you take while visiting our website/web app. From time to time, during your use of the App Services, PayNav may require access to certain additional information such as SMS & contact details. Prior to accessing any such information, explicit consent shall be sought from the User. Please note that we only read transactional or promotional SMS and do not open, access or read any personal SMS. We also maintain some records of Users who contact us for support, for the purpose of responding to such queries and other related activities. However, we do not provide this information to any third party without your permission, or utilize the same for any purposes not set out hereunder.
We may, on your consent, request certain third parties to provide information about you to further personalize your experience on our website/app, and provide certain services that cannot be accessed by all users of the website/app.We hereby confirm that we do not access to any other personal information apart from financial information
We may receive additional information about you, such as information to help detect fraud and safety issues, from third party service providers and/or partners, and combine it with the information we have about you. We may receive information about you and your activities through partnerships, or about your experiences and interactions from our partner ad networks.
1.4 Data from SMSs:
We collect certain information from your SMSs. This is only limited while you make use of our social store to order or book from certain third party apps and affiliate partners, the information collected is solely to facilitate and share expense with your consent we read your SMS when you make a transaction through social store to get the information of final amount that's should be shared in the transaction your are making in our social store. Will be to used read your business sms and help you invest small amounts in gold. To maintain and track all your subscriptions, bills and other payments on time.
Please note that such data is limited to details of the transactions contained in the SMS. We do not collect, read or store bank OTPs, personal SMSs, account
details, etc.